Newport News Auto Repair

A lot of nice talk really wish I didn't take my car here to get work I should have went to a more known establishment after car being held there's no way that they couldn't tell that my transmission wasn't fixed when you ship it in the gear made a loud grinding noise took it back to them they said they're going to put a additive in it to see if it goes away I don't know what kind of additive will make a grinding noise go away let's just say the additive didn't work took it back again I don't even know if they order the part but they say they ordered a part had my car from sometime again same issue I only have one car that gives me back and forth to work they wanted to keep my car again how am I supposed to get to work for 4000 dollars you would think it would get fixed right the first time I would never recommend anybody here instead of worrying about fixing the car one of the mechanics was like how long ago did we work on this is it still in warranty do you think I would have bought it back there if it wasn't in warranty now in the process of saving for a new car this transmission is horrible and it's probably going to go out and the future wish I would have taken it somewhere else you live and you learn though

Very nice people Excellent customer service very Professional I most definitely would recommend people to go here! My car is running good

Wonderful people that really do great work. This is my second visit and I have been treated with nothing but respect and good spirit. Mr. Transmission has a very knowledgeable staff and reasonable prices. I highly recommend them.

Free estimate, left my car there for 3 days in their parking lot and they didn't charge me a penny. Very pleased with how they treat their clients!

staff is friendly eager to help

Sharon is such a nice receptionist there. They do great work for a very nominal price. I highly recommend them

Excellent service ,very accurate 👏

I was referred to them by my nephew because they put a transmission in his 1993 old ford truck. Then he had 4 new tires put on, a new water pulp, and shined it up, all in 2019. That truck is still rolling. He said I would a better deal to put a transmission in 2011 Buick Lucrene in Newport News than in Williamsburg, Va. and he was right. The difference in the quotes I got was almost $1500.00. My, my. Good customer service, and Sharon has a great attitude for working with the public. I mean these transmissions cost alot of money, but when I left they told me when to return the car for a check-up, and they would take good care of me and they did. Thank you Mr. Transmission. Respectfully, Glenda Keen.