In December of 09 I had a transmission go out, or that's what I thought. Now looking back I know it was just the front seal leaking. The guy who worked up front convinced me that it whole transmission needed to be rebuilt, because it was slipping. At this time I was just a kid and didn't know anything about car except how to change the oil. Long story short I left the car with them for repair. I had half the money at the time to pay for it, so I called and asked if I could pay half and get my things out of it. Everything I had was in it. I was just getting separated from the Navy. That same guy said no unless I paid the entire bill. I will admit it was 2-3 weeks later at that point. I do know now that had I just allowed them to fix the leak I could had paid that same day, and all would have been avoided. Thanks for getting over on me Mr. Trans of Newport News. 👍🏽
I understand your frustration ! I purchased this business in 2013 we strive to treat folks as we want to be treated. If I could ask ,the current owners myself and my wife did not own it in 2009, please reconsider your review . The business is not even located in the same area. Your consideration in this matter would be much appreciated.
- Mr. Transmission - Milex Complete Auto Care - Newport News